Once you register on the site you can log in anytime
and take the course. It will always be available to you anytime you wan
to log in.
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The system will keep track of where you are in
the lesson so you can leave the lesson then come back and pick up where
you left off.
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The "preferred user registration code" is
agency specific. Anyone can use it from your agency for any course.
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We upload credit information to the appropriate
State Agency on the 15th and 30th of every month. If you need to have your
credits recorded immediately, contact us and we will try to accomodate
you.
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I'm taking a course... Is the whole course
online?
Yes. You will take the course and test online. (Testing is required
on some Real Estate and Mortgage courses) You can start or stop the course anytime you
want, then pick it up at a later time. The system has multiple back-up
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I'm taking an course and I'm locked out! What
do I do?
If you get locked out for any reason, send us an email at admin@learntitle.
As with everything, sometimes emails do not go through. If this happens,
please call 551-404-5341. You can always start on your next course while
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I waited until the
last minute to take my course(s), it's not normal business hours,
and I'm having problems.
What do I do?
We know our students are often busy, and take courses late at
night. Our staff monitors email requests for help/customer
support after business
hours, and on weekends. Try calling or sending an email to customer
support.
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I have completed my course(s). Do
I have to do anything else to get my credit?
After completing your course, you can click on the "My Certificates" tab
in the "My Account" tab to view your completion certificate. This
certificate is for your records. Learntitle will submit your credits
to the appropriate State Agency. In some state that require an exam
to be monitored and an affidavit to that effect, Learntitle will submit
your
credits upon receipt of the affidavit. back to top |
I use AOL. Is this course compatible with the
AOL browser?
Although we do not provide technical support when using the AOL Browser,
it may be possible for you to take this course with the AOL browser.
The preferred method
would be to logon to AOL, minimize the AOL program, then start Internet Explorer. The
icon for this program is a Blue "e" on your desktop or from your
start menu. back to top |
I am not very good on the Computer!
Computer expertise is not required! Take time to read and listen carefully
to the course, and follow the instructions.
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Can I get back into my course once I have
completed it?
Yes, you can get back into the course once you have completed it. The
course is available for one year from the time you enrolled so
that it is available
as a resource in case you want to review it. back to top |
Support
Contact
customer/technical support via email: Support email will be answered Monday - Friday,
8 am to 5 pm Eastern time. Email is monitored during off hours
and will be answered, just not as quickly as during business hours..
E-mail is the easiest and fastest way to contact us during the weekends
and for after hours support. You can email us here: admin@learntitle.com.
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